Terms of use

Welcome to MyBobbin
These terms and conditions outline the rules and regulations for the use of MyBobbin's Website. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use MyBobbin's website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy & Cookie Policy: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. 

Changes to these Terms & Our Site

We may revise these terms of use at any time by amending this page. Please ensure that you familiarise yourself with our terms before using Our Site.

We may update Our Site from time to time, and may change the content at any time. However, please note that any of the content on Our Site may be out of date at any given time, and We are under no obligation to update it.

We do not guarantee that Our Site, or any content on it, will be free from errors or omissions.

Accessing Our Site

Our Site is made available free of charge.

We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted. Access to Our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of Our Site without notice. We will not be liable to you if for any reason Our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to Our Site.

You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@mybobbin.com 

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from Our Site for your personal use and you may draw the attention of others within your organisation to content posted on Our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status and that of any identified contributors as the authors of content on Our Site must always be acknowledged.

You must not use any part of the content on Our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of Our Site in breach of these terms of use, your right to use Our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on Our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Our Site.

Although We make reasonable efforts to update the information on Our Site, We make no representations, warranties or guarantees, whether expressed or implied, that the content on Our Site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence or any other liability that cannot be excluded or limited by law.

To the extent permitted by law, We exclude all conditions, warranties, representations or other terms which may apply to Our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Use of, or inability to use, Our Site;
Use of or reliance on any content displayed on Our Site.

Viruses & Attacks

We do not guarantee that Our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access Our Site. You should use your own virus protection software.

You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Site, the server on which Our Site is stored or any server, computer or database connected to Our Site. You must not attack Our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Site will cease immediately.

Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You may link your referral link of the Friends Club program on any website or Application, taking into consideration the reliability and security of the resource where the link is placed. In case of a denial-of service attack passes through this referral link, we reserve the right to block this link permanently.
We reserve the right to withdraw linking permission without notice.
The Website in which you are linking must comply in all respects with the content standards as notified to you from time to time.
If you wish to make any use of content on Our Site other than that set out above, please e-mail us at support@mybobbin.com 

Current Offers and Promotion Terms and Conditions

Each offer is not limited to one use per customer unless otherwise stated.
Can used in conjunction with any other offer or promotion unless otherwise stated.
Offers can be withdrawn at any time without prior notice.
We reserve the right to cancel your order.
Friends Club Rewards can only be accrued on the MyBobbin website and cannot be exchanged for cash.

Acceptable Use Policy

Prohibited uses

You may use Our Site only for lawful purposes. You may not use Our Site:

- in any way that breaches any applicable local, national or international law or regulation;
- in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
- for the purpose of harming or attempting to harm minors in any way;
- to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:
Not to reproduce, duplicate, copy or re-sell any part of Our Site in contravention of the provisions of our terms of Website use; and
Not to access without authority, interfere with, damage or disrupt:
any part of Our Site;
any equipment or network on which Our Site is stored;
any software used in the provision of Our Site; or
any equipment or network or software owned or used by any third party.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of Our Site. When a breach of this policy has occurred, We may take such action as We deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use Our Site, and may result in our taking all or any of the following actions:

immediate, temporary or permanent withdrawal of your right to use Our Site;
issue of a warning to you;
legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
further legal action against you; and/or
disclosure of such information to law enforcement authorities as We reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses are not limited to those described in this policy, and We may take any other action We reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes We make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on Our Site.

MyBobbin Review Moderation Policy

MyBobbin encourages users to leave product reviews on our site. We see reviews as a valuable way of improving our product offering and helping fellow MyBobbin customers make informed buying decisions at the store. We do ask that any reviews adhere to the following guidelines:

- All reviews must be for a product or brand currently available on MyBobbin.com
- Please direct any customer services issues or complaints to our customer services team and do not include any service related complaints in your reviews
- We will correct any obvious spelling or grammatical errors we find in reviews but will not alter content to the extent that the intended meaning of the review is altered
- Reviews must be clear and easy to follow for all users of the site and any reviews that we feel are not clear or we see as misleading will not be included
- MyBobbin will not accept any crude language or expletives. Any reviews containing unacceptable language will not be published on the site
- Please do not criticise fellow users and any other reviews you may read on the site and ensure your review is focused on your own experiences of MyBobbin products or brands

Other applicable terms

These Terms of Use refer to the following additional documents, which also apply to your use of Our Site:

Our Privacy & Cookie Policy, which sets out how we process any personal data we collect from you or that you provide to us and provides information about the cookies on Our Site. By using Our Site, you consent to such processing and you warrant that all data provided by you is accurate.
Our Acceptable Use Policy & Content Standards, at the end of this document, which sets out how you can and cannot use Our Site, including the use of interactive features, our responsibilities to you, and the penalties for breaching the policy. 

If you have any queries regarding any of our terms, please contact us at support@mybobbin.com